Zoko Reviews

Here are the top 10 alternatives to Zoko.io:

1. Zendesk Support Suite
2. Zoho Desk
3. Salesforce Service Cloud
4. Sprout Social
5. Freshdesk
6. Intercom
7. Reputation
8. LiveAgent
9. ControlHippo
10. WhatsApp Messenger

Each of these platforms offers unique features and benefits that can cater to different business needs. It's recommended to explore each one to see which best fits your requirements. Remember, the right tool can significantly enhance your customer service and overall business operations.

Zoko.io does not offer any refunds under any circumstances other than when closing a Zoko account with a positive balance. The process for a full refund of the remaining pre-paid balance is automatically initiated once the final tally is calculated by the system. This calculation can take anywhere between 24 to 48 hours. For a refund to reach your bank, it can take up to 10 business days. Zoko will not issue a refund for positive balances resulting from Zoko promotional codes. For example, in Trial accounts that do not have a user-supplied balance, Zoko does not provide refunds for any remaining positive balance upon their closure. If you intend to self delete your account, raise any questions or concerns before you delete your account. Once deleted, all data is wiped from the account and Zoko does not have access to any historic information about your account.

In addition, Zoko.io's automated RMA and refund processing redefine your customers' return and exchange experience. Automated RMA allows customers to initiate returns directly through their customer account, auto-generating an RMA that significantly reduces the administrative burden. The moment a returned item is received and checked, Zoko automatically processes refunds, ensuring your customers receive their refunds promptly, thereby increasing customer satisfaction. Zoko 's seamless system also facilitates exchanges, giving customers the option to swap items effortlessly, providing a smoother and more satisfactory shopping experience.

Please email the friendly support team at contact@zoko.io if you have any questions. You are bound to Zoko's Terms & Conditions when requesting a refund of monies.

To open an account on Zoko.io, follow these steps:

1. Visit the Zoko Sign up page.
2. Enter your Name.
3. Enter your WhatsApp number (This is only for communication purposes).
4. Enter your company website Link.
5. Read the Terms and Conditions, then click on Continue.
6. Fill in all the required details and ensure to tick the agree box after reading the terms and Privacy Policy.
7. Click on Create new account.

Alternatively, if you wish to sign up using your Google account, click on the Sign up with Google button. This will open a pop-up window where you can complete the sign-up process.

After creating a Zoko account, you need to create a WhatsApp API Account:

1. Click on Connect WhatsApp API Account.
2. In the pop-up window, fill in all the required details.
3. Click on Create account.
4. Type the OTP you receive in your email and click on Continue.
5. Choose the following details from the dropdown.
6. Click on Confirm number details.
7. Click on Start Embedded Signup.
8. Type your email and password associated with your Facebook account, then proceed to click on Login.
9. Click on Continue as XXXX.
10. Click on Get Started.
11. Fill in all the required details and make sure to select the correct brand that you are registering with.
12. Click on Next.
13. If you wish to create a new WhatsApp account, please skip this step and click on Next. If you prefer to use an existing WhatsApp account, you can select it from the dropdown menu.
14. Type the WhatsApp business account name. (This will help you to find the name on your meta business manager easily). Note: This name is not visible to your customers on your WhatsApp profile.
15. Remove your email ID and type your WhatsApp Business Name exactly as it appears on your website.
16. Select the Business category that best describes your business.
17. Click on Show more options and Select the Time zone of your country from the dropdown.
18. Type your business description. This field is optional and can be changed later.
19. Type your Website URL. This field is optional and can be changed later.

Once you have completed these steps, your account on Zoko.io will be successfully created and ready to use. Remember, the information you provide during the sign-up process should be accurate and up-to-date. Enjoy using Zoko.io!